How long should I burn my candle for?

On your candle's first burn, it should stay lit until an even pool forms on the top to avoid tunneling on future burns.  Generally, you can burn a candle for up to four hours at a time, but please ensure you don't leave it unsupervised. 

Should I trim the wick?

Yes!  Your wick should always be kept to 5mm.  Trimming wicks to this length makes them look like they are too short but it ensures your candle will burn beautifully well every time.

What are the benefits of choosing a soy wax candle?

Soy wax is a clean burner, it releases less pollutants than your run of the mill candle and is more environmentally-friendly.

Why does my candle look patchy when it dries?

The beauty of soy wax is that it can reset in a different way every time, depending on the home condition and general ambience.  Sometimes it will dry smooth on top, other times it can look a bit patchy.  If your candle's home is a little chilly, it may gain some frosting or lose some adhesion to it's jar.

There's nothing wrong with the candle - trim the wick, light your candle and enjoy!

How long will my candle last for?

Depending on the conditions in your home, the candle can last for around 40 hours on burn time.  

When your candle nears the bottom of the jar, at approximately half an inch of wax left, stop burning and recycle your product.

How strong are the scents?

Oooh they're lovely!  Candles are loaded to the highest fragrance limit to guarantee a beautiful scent throw. 

If you're local to Bourville, head over to Daffodillys, Bournville Rest House or Selly Manor, or Birmingham generally head over to Red Brick Market in Digbeth, to sample the goods and say hi to our fabulous stockists :)

Wax Melts

I haven't heard of wax melts before, what are they?

Wax melts are a great alternative to candles.  Find a wax melt burner to match your home decor and grab some tealights, pick your favourite wax melt scent and get melting!  

How strong are the scents?

Oooh they're lovely!  Wax melts are loaded to the highest fragrance limit to guarantee a beautiful scent throw. 

Why are they all different shapes?

Because we can :)

The bigger the shape, the stronger the scent throw.  If you are putting your burner in a large room, you'll need to add more items.

How do you remove the remnants from your burner

I love this question!  Wait for your burner to cool down and for your melt to solidify.  When it's cold, simply wipe out the wax.

Reed Diffusers

How long do they last for?

The scent should last for 10 to 12 weeks, dependent on location.

How strong is the scent?

Reed diffusers are perfect for a consistent scent throw, ideally placed somewhere with a high footfall.  In a large room, you may need to place two diffusers to achieve a stronger fragrance.